none of the exclusions set out in this policy apply.you comply with the procedure set out in this policy in relation to the return of the product and.the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new.we receive the returned product within 14 days following the date of dispatch of the product to you.If you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us and receive a refund in accordance with this policy if:.This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).This policy shall apply to all orders submitted through our website.This policy shall apply to all of our customers, irrespective of their geographical location.We have created this policy to enable you to return products to us in appropriate circumstances.We understand that from time to time you may wish to return a product to us.if in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.if in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery or.the address for delivery cannot safely be accessed.the address for delivery is not reasonably accessible.there is a mistake in the address for delivery that was provided.you provided the wrong address for delivery.An indicative list of the situations where a failure to deliver will be your fault is set out below:.If our delivery service provider is unable to deliver your products, and such failure is your fault, we may agree to arrange for re-delivery of the products however, we reserve the right to charge you for the actual costs of re-delivery (even where the initial delivery was free of charge).If you experience any problems with a delivery, please contact us using the contact details that we publish on our website or otherwise notify to you.All deliveries must be received in person at the delivery address, and a signature must be provided.Applicable delivery charges will depend upon the delivery method you select, the location of the delivery address, and or / the size and weight of the products in your order.Delivery charges will be calculated by our website and automatically applied to your order during the checkout process, or alternatively quoted by us. If the delivery is likely to be delayed as a result of fraud screening checks, we will notify you. We may conduct fraud screening checks before dispatching the product, and these checks may delay your delivery.The delivery periods set out in this Section 4 are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.If you place your order by 4pm GMT/BST on a working day, these time periods run from the close of business on that day if you place your order after 4pm GMT/BST on a working day, or on a non-working day, these time periods run from the close of business on the next following working day.if your delivery address is on the United Kingdom mainland, you will be able to select a delivery method listed on the checkout, and the typical period for delivery of products by this method is 7 working days.The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:.We may from time to time agree to delivery products to other countries and territories.We will usually be able to deliver to the following countries and territories: England, Scotland, Wales and Northern Ireland.All other orders will be subject to delivery charges as detailed in Section 5. From time to time, we may offer free standard delivery to all mainland UK addresses on all orders over GBP 100.00.
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